Returns & Exchanges

At Pigment, we want you to love your home as much as we do, which is why we offer a 30-day return window for most furniture and decor items. If a piece doesn't perfectly fit your space, we are here to help with a seamless exchange or refund process.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all hardware and protective materials are included to prevent damage during transit.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing